WSI Live Chat is a web monitoring system that enables your website visitors to initiate a "Live Chat" message to your sales or marketing representatives the moment they have any questions. Using text chat, you will receive the message moments after the website visitor submitted it and you have the opportunity to answer the question and capture the lead, while the visitor is still on your website!
To get a better understanding, you can view the following demo videos:
Even better is that you can also initiate the chat from your side! You do not need to wait for the website visitor. With WSI Live Chat, you have an application installed on your computer (and even multiple operators in your office to make sure you maximize your availability) and you will immediately be notified when a new visitor comes to your website.
Live Chat empowers you with valuable information. You will be able to see which page of your website the visitor is currently on and ALSO which keywords were typed into the search engine (like Google) that brought the visitor to your website. You will be able to initiate a chat to the visitor, stunning them that you know what they searched for and being there and available to answer their questions.
Download a complete list of features.
The icon below will be added to your website and will change automatically between "Online" and "Offline" depending whether and operator is available to receive the chat message or not.
